SendCanary Terms of Service
Last updated: March 25, 2026
We're going to keep this short and readable because nobody reads 40-page terms of service documents, and hiding important stuff in legal boilerplate is dishonest.
The deal
SendCanary configures and monitors your domain's email authentication (DMARC, SPF, DKIM, BIMI). You pay us for the service. We do the work. That's the deal.
What we do
- Scan your domain and identify what's missing
- Configure DNS records for email authentication (with your approval)
- Monitor DMARC reports and identify who sends as your domain
- Alert you to new senders and anomalies
- Send monthly proof reports
- Host your BIMI brand logo
- Provide a one-click revert if you ever want to undo our changes
What you do
- Provide accurate domain and contact information
- Authorize DNS changes (we never modify your DNS without your approval)
- Review your sender list before enabling enforcement
- Pay the agreed price on time
Pricing
Year 1: $249. Covers setup, wizard, sender discovery, enforcement, and 12 months of monitoring with monthly proof reports.
Year 2 and beyond: $10/month. Keeps your records synced, logo hosted, and monitoring active.
Unlimited domains. No per-seat fees. No hidden charges. Price increases, if they ever happen, apply to new customers first. Existing customers keep their rate for at least 12 months after any change.
Cancellation
Cancel anytime from your dashboard. No phone calls, no retention specialists, no hoops.
When you cancel, you have two options:
- Keep your protection: We convert your managed DNS records to standalone records that work without us. Your email stays protected. You just stop getting reports and monitoring.
- Full revert: We remove all SendCanary DNS records and restore your domain to its pre-SendCanary state.
Either way, your data is deleted within 30 days of cancellation.
What we're responsible for
We take reasonable care to configure your email authentication correctly and monitor it reliably. If we make a mistake that breaks your email delivery, we'll fix it immediately and you can use the emergency revert button at any time.
We are not responsible for issues caused by your email providers, DNS providers, or changes you make outside of SendCanary. Email delivery depends on many factors beyond DNS records.
Uptime
Your email protection lives in DNS, not in our app. If our servers go down, your DMARC policy, SPF records, and DKIM signatures continue working. The only thing that stops during downtime is monitoring and new report ingestion. We aim for 99.9% uptime but we're a small shop, not AWS.
Your data
See our Privacy Policy. The short version: we don't sell it, we don't share it with advertisers, and we delete it when you leave.
Disputes
If something goes wrong, email john@travise.net. We'll try to work it out like reasonable people. If we can't, the laws of Arizona govern these terms.
Changes
If we change these terms, we'll email you with a clear summary of what changed and why. No stealth updates.